Privacy & Cookie Policy

This privacy notice explains how Astrid & Miyu collects and uses your personal data and your rights regarding that data.

Information We May Collect

Astrid & Miyu may collect personal information you provide when you:

• Make enquiries, provide feedback or complaints;
• Submit correspondence;
• Place orders or updates to your account;
• Subscribe to newsletters and mailing lists;
• Participate in promotions, loyalty programs or events;
• Interact on social media or complete consent forms (e.g., piercing consent).

How We Use Your Information

We use your information to:

• Provide access to the website and personalised services;
• Process and fulfil orders;
• Communicate service and marketing updates;
• Support customer service;
• Operate loyalty and referral programs;
• Deliver relevant advertising and analytics;
• Detect fraud and comply with legal obligations.

Sharing Your Information

Your personal information may be shared with service providers supporting our operations, payment partners like Klarna, and selected retail partners for insights.

Cookies and Tracking

Cookies help us enable essential site functions, performance tracking, and tailored marketing. You can manage or disable cookies via your browser settings, though this may impact site functionality.

Data Protection & Security

We take appropriate measures to protect personal data and retain it only as necessary to fulfil services and legal requirements.

Your Rights

You have rights to access, rectify, restrict, or erase your data, object to marketing processing, and lodge complaints with the relevant authority.